Introduction
This guide demonstrates how to ask a question on the Answers forum.
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You can ask a question in 2 ways:
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Scroll down to the Support Questions section on the page. Browse the existing questions related to this category to determine if your question has already been asked and answered.
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If not, click on the Ask a Question button on the right side of the page.
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This page defaults to the All Questions tab. Browse through all questions to determine if your question has already been asked and answered.
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You can also search all questions for related topics.
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If you don't see your question, click on the Ask a Question button in the upper-right of the page.
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Choose the Device under which your question would be best placed. The more specific of a device you can choose the better.
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Enter your short descriptive Question Title.
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Include any additional information in the Description text box. The following things are extremely helpful for the community to know about your problem:
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The symptoms of your problem.
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Troubleshooting you've already tried.
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Images of the device, symptoms, broken/damaged areas. (Click here to learn more about our Media Manager.)
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When you complete all of the fields above, click on the Preview Your Question button.
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Preview your question to check for typos, errors, or missing information.
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If you are satisfied, click on the Submit Question button.
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Your question will post to the Answers page to await an answer.
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